Gifty Paradise Shipping Policy

Thank you for visiting and shopping at Gifty Paradise. We are dedicated to providing you with a seamless shopping experience, including reliable and transparent shipping. Please review our shipping policy below:

1. Order Processing Time

All orders are processed promptly within 1-2 business days from the time of purchase.

• Orders are not shipped or delivered on weekends or public holidays.
• During periods of high order volume, there may be slight delays in processing or shipment. We appreciate your understanding.
• If a significant delay is anticipated for your order, we will notify you directly via email.

2. Shipping Rates & Delivery Estimates

We utilize trusted carriers such as UPS and FedEx to ensure your items arrive safely and on time.

U.S. Domestic Shipping

FREE SHIPPING is offered on all orders shipped within the United States!

Estimated Delivery Time: Typically 3-5 business days after your order has been processed.

International Shipping

Shipping charges for international orders will be calculated automatically and displayed during the checkout process. This ensures you see the exact cost before completing your purchase.

Estimated Delivery Time: Generally 7-10 business days after your order has been processed. Please note that international delivery times can occasionally be affected by factors beyond our control, such as customs clearance.

3. Shipment Confirmation & Order Tracking

Once your order has been shipped, you will receive a Shipment Confirmation email. This email will include your tracking number(s) to allow you to monitor your package's journey.

Please allow up to 24 hours for the tracking information to become active in the carrier's system.

4. Customs, Duties, and Taxes (For International Orders)

Please be aware that Gifty Paradise is not responsible for any customs duties, taxes, or other import fees that may be applied to your order upon arrival in your country. These charges are determined by the destination country's customs authorities and are the sole responsibility of the customer.

5. Damages During Shipping

While we take great care in packaging your orders, Gifty Paradise cannot be held liable for products that are damaged or lost during the shipping process. If your order arrives damaged, we recommend contacting the shipping carrier (UPS or FedEx) directly to file a claim.

Important: Please retain all original packaging materials and the damaged goods until the claim is resolved.

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Return Policy

Your satisfaction with your purchase from Gifty Paradise is our top priority.

30-Day Free Return Window

We offer a 30-day free return window. You have 30 days from the date you receive your item to initiate a return.

Eligibility for Returns:

• Your item must be in the same condition as you received it.
• Items should be unworn or unused, with original tags attached, and in their original packaging.

How to Start a Return:

To begin the return process, please contact our customer care team at: customercare@giftyparadise.com.

We will provide you with a prepaid return shipping label and detailed instructions on how and where to send your package. Returns sent back to us without a prior return request will not be accepted.

For any questions regarding returns, please do not hesitate to reach out to us at customercare@giftyparadise.com.

This policy is designed to be clear and compliant. For specific carrier policies, please refer to UPS or FedEx directly.